Online Supervised Exams – 5 Tips to Guarantee Success!

You want to work with a platform that is hosted and supported domestically. Not only will this ‘tick’ the compliance box for privacy laws and security regulations but having a dedicated support team in your jurisdiction will make your life much more stress free!

Find a reputable online assessment provider that has run these types of exams before, and also one that offers a “Software as a Solution” subscription-based model.

You will not only enjoy the benefits of cost-effective tier based (per exam) pricing, which is great for transparent budgeting, but that pricing will include a host of additional advantages; such as, training, hosting, data storage, helpdesk & proactive support, and enterprise feature updates as the product matures.

What this means for you is that you are not paying or missing out to keep up with technological advancements!

Let’s face it, we are all not built the same, and neither are our businesses! So why should you have to live with ‘off the shelf’?

Find a solution that is fully customisable to fit your requirements in terms of naming conventions, configuration features, scale, and delivery options. If you are going to invest in this sort of technology, make sure it works for you!

 To establish a streamlined delivery and after-event process, ensure the solution you implement has a number of (if not all) the features you see detailed here;

• Inbuilt AI technology powering the webcam for facial recognition, benchmarking, and microphone functionalities.
• Candidate registration functionality, enabling the ability for the system to register individual and bulk candidate registrations through both integrated API registration and standard bulk upload technology.
• Secure browser technology, such as, safe exam browser – restricting your candidates from accessing unauthorised materials/sites etc.
• Recording indicators, ensuring your candidates are aware their assessment attempt is being recorded.
• Global view screen of candidates for supervisors, with incident tracking and alerts.
• Centralised control permissions (i.e. start, pause resume, and extend exams by single supervisor).
• Candidate live video / audio stream.
• Assessment status (i.e. colour coded summary of candidate’s progress during exam).
• Audio, visual, screen, and event log activity fragmentation controls – for retrospective viewing and audit.
• In-App chat tool, allowing one-to-one communication between supervisors and candidates.

And lastly, the penultimate key to a successfully delivered online supervised exam is that you prepare;

• You need to prepare your staff through highly interactive administration training and complete understanding of the organisation’s execution of standard operating procedures during an exam event.
• You need to prepare your supervisors through training of custom-built scenarios, mock exams, and if required, marking system training.
• You need to prepare your candidates, prior to their live exam, with a highly organised on-boarding process that will see your candidates install their safe exam browser, test their internet stability, review your organisations rules and requirements, understand the support protocols on exam day (i.e. In-App chat tool functionality) and run them through a real-life mock or practice exam scenario. Most of all, you need to make your candidates feel comfortable and confident!

Now, if you manage to follow these 5 useful tips you will have yourself a “well-structured” successful online supervised exam that will be the envy of your closest competitor!

Garth Hehir
Director of Sales

Learn more about Elumina’s online Assessment solutions here: Digital Assessments